RETURNS & EXCHANGES

We hope every girl who receives a NON garment will love and enjoy it as much as we enjoy making it. However, if an exchange or return is necessary please do so within our 10 days return policy. We request that all return orders be postmarked no later than 10 days from date of receipt. Returns cannot be accepted after this time and will be sent back to customer.

 

Exchanges:

Exchanges are subject to stock availability and our 10 days return policy.

Exchanges are only available if goods have a manufacturing fault, are received damaged, or wrongly described.

All items are quality controlled and checked for any faults before they are dispatched to customers. Should you receive an item that is not in perfect condition, please contact us immediately.

If you would like to change styles, we would suggest requesting a refund & purchasing your desired item separately.

We do not cover shipping costs for returned goods, and we accept no responsibility for the loss of goods being returned. We will, however, send out exchanged items at our own cost.

To request an exchange please download our Request for Exchange Form, complete, and send with returned goods to the address listed.

 

Refunds:

Refunds will be credited to the original purchase method and subject to our 10 days return policy.

Items should be returned new, unused, and with all garment tags still attached.

Sale items are non-refundable.

Shipping charges are only refundable on items that have a manufacturing fault, are received damaged, or wrongly described. Shipping will not be refunded if there are other items listed on the invoice when a faulty item is returned.

Customs duties and sales taxes, if paid by receiver, are non-refundable through NON.

Please note card refunds may take up to 10 business days to complete, depending on your card provider’s processing time.

To request a refund please download our Request for Refund Form, complete, and send with returned goods to the address listed.